Delivery & Returns

Subject to availability and receipt of payment, requests will be processed within a maximum of 14 days and delivery confirmed by customer acceptance from the courier. Shipping will cost R75.00 – only inside South Africa. If it’s in Johannesburg it’ll take 24 hours (during the week) and the rest of the country up to 3 – 4 days. According to the Consumer Protection Act Section 20.3a “for reasons of public health or otherwise, a public regulation prohibits the return of those goods to a supplier once they have been supplied to, or at the direction of a consumer” Lingerie and sex toys fall under this category.

Returns

Faulty items may be returned within 30 days of purchase, provided they are still in the original packaging and are accompanied with a receipt. According to the Consumer Protection Act Section 20.3a “for reasons of public health or otherwise, a public regulation prohibits the return of those goods to a supplier once they have been supplied to, or at the direction of a consumer” Lingerie and sex toys fall under this category.

Privacy Policy

Under no circumstances do we ever disclose who our customers are, and packages are shipped discreetly in brown paper bags with no shop name or branding anywhere on the package.